Have questions? We have answers.
Whether you need help choosing a plan, want a walkthrough of the platform, or have questions about audit preparation — our team is ready to assist.
Australian business hours
Mon–Fri, 9am–5pm AEST
Proudly Australian
Australia
Tell us a bit about you and we’ll be in touch.
- 01Questions about NDIS compliance requirements and Practice Standards
- 02Help choosing the right plan for your team size and service types
- 03Technical support, onboarding guidance, and troubleshooting
- 04Feature requests, product feedback, and improvement suggestions
- 05Partnership, integration, and enterprise opportunities
We aim to respond to all enquiries within one business day during Australian business hours (Monday to Friday, 9am–5pm AEST). For urgent technical issues, existing customers can access priority support through their account dashboard. Enterprise plan customers receive dedicated account management and faster response times.
Do you offer demos or walkthroughs?
Yes — we're happy to schedule a personalised walkthrough of the platform for your team. Just select "General Enquiry" in the form and mention you'd like a demo.
Can I migrate from spreadsheets or another system?
Absolutely. Our team can help you import existing staff records, document types, and compliance data during onboarding so you're up and running quickly.
Is there a minimum team size?
No minimum. Our Starter plan works for small teams, while Professional and Business plans scale to larger organisations with advanced compliance needs.
Just want to try it?
Start your free trial today and experience how easy NDIS staff compliance can be.